Effective Date: 14 Aug 2025
Website Address: https://solofirst.ca
SoloFirst.ca (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our website and services.
1. Information We Collect
We may collect the following types of information:
- Information provided by you – If you create or update a business listing, leave a comment, submit a contact form, or subscribe to updates, we collect the information you provide (such as name, email address, phone number, business details, and service descriptions).
- Publicly available business information – We may add business listings using information that is already public (e.g., from business websites, online directories, social media profiles, or public government registries).
- Automatically collected data – When you visit our website, we may automatically collect your IP address, browser type, operating system, pages viewed, and time spent, through cookies and analytics tools.
- Media uploads – If you upload images to the site, please avoid uploading files that contain embedded location data (EXIF GPS), as this data may be visible to visitors.
2. How We Use Your Information
We use the information we collect to:
- Publish and display business listings in our directory
- Respond to inquiries and requests
- Improve our website, content, and user experience
- Send updates or promotional emails (if you opt in)
- Monitor site usage and marketing campaign performance through analytics tools
- Comply with legal obligations
3. Public Business Listings
Information you submit for a business listing (or that we collect from public sources) may be visible to all visitors of SoloFirst.ca. This may include your business name, contact details, description, and images.
If you wish to update or remove a listing, you may contact us at the details provided below.
4. Cookies & Tracking Technologies
We use cookies to:
- Remember your preferences and login details
- Track website performance and visitor behaviour using Google Analytics
- Measure and improve advertising campaigns (e.g., Facebook Pixel)
You can disable cookies in your browser settings, but some features of our site may not work properly.
5. Third-Party Services
Our website may include embedded content (e.g., videos, maps, social media posts) from other websites. These sites may collect data about you, use cookies, or track your interaction with the content.
6. How Long We Retain Your Data
- Comments and their metadata are kept indefinitely unless you request removal.
- Business listings remain published until updated or removed at your request, or if we determine the information is no longer relevant.
- Analytics data is retained in accordance with Google Analytics’ standard retention periods.
7. Your Rights
Under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
- Request access to the personal information we hold about you
- Request corrections or updates to your information
- Request deletion of your personal information (except where we are legally required to keep it)
8. Contact Us
If you have any privacy-related questions, wish to update or remove a business listing, or want to exercise your rights under PIPEDA, please contact us:
Email: hi@solofirst.ca
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.